Yes. Our skincare and makeup lines are made to be hypoallergenic and safe even for sensitive skin types.

The pen is designed for safe, at-home removal of small skin tags on the face, neck and body. Please follow the step-by-step instructions included in the packaging for best results.

It’s a concealer and brush in one – the formula adapts to your skin tone for a
natural finish, while the built-in brush makes application quick and easy.

No. We’re committed to using safe, skin-friendly formulas without parabens,
artificial colours or fragrances.

Yes – most of our range is 100% vegan. You’ll see it clearly marked on the product page if it’s vegan certified.

We source globally and work with trusted manufacturers to ensure quality. All products meet Australian safety and labelling standards.

Yes – like all beauty items, they have a shelf life. Please check the packaging for the best-before or PAO (period-after-opening) symbol.

Many of our products are pregnancy-safe, but we always recommend checking the ingredient list and consulting your healthcare professional if unsure.

Absolutely not. Lovelys is committed to cruelty-free practices and does not test products or ingredients on animals.

At this stage we only ship within Australia.

Once your order has been shipped, you’ll receive an email with a tracking link so you can follow your parcel every step of the way.

We accept returns on unused items in their original packaging. Please lodge your return request within 14 days of receiving your order.

Return shipping is generally at the customer’s expense, unless the item is faulty or you received the wrong product. In that case, we’ll cover the cost.

Yes – Express Post is available at checkout for faster delivery. Timeframes depend on your postcode.

If your order hasn’t arrived within the expected timeframe, please contact our support team and we’ll investigate with the courier.

If your order hasn’t been dispatched yet, we may be able to update or cancel it. Contact us as soon as possible for assistance.

In most cases we can provide an exchange for the same product or a store credit, provided the item is returned in its original condition.

Pleaseget in touch with photos of the issue, and we’ll organise a replacement or full refund at no extra cost to you.