Terms of service

OVERVIEW

Welcome to LOVELYS. The terms “we”, “us” and “our” refer to LOVELYS.
LOVELYS operates this website and online store, including all related information, content, features, tools, products and services (the “Services”) to provide you with a curated shopping experience.
LOVELYS is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use our Services.

Please read these Terms carefully, as they include important information about your legal rights, warranty disclaimers and limitations of liability.

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By using the Services, you confirm that you are at least the age of majority in your place of residence.

To use certain features of the Services, you may be required to provide personal information, including your email address, billing, payment and shipping details. You represent that all information provided is accurate, current and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

SECTION 2 – OUR PRODUCTS

We make every effort to display our products accurately. However, product colours and appearance may vary depending on your device and screen settings.

We do not guarantee that product appearance or quality will meet your expectations.

All product descriptions, pricing and availability are subject to change without notice. We reserve the right to discontinue any product or limit quantities at our discretion.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order.

Your order is confirmed only once payment has been successfully processed and confirmation has been issued.

Order cancellations may not be possible once processing has begun.

Returns and refunds are governed exclusively by our Refund Policy.

Products are for personal use only and may not be resold for commercial purposes.

SECTION 4 – PRICES AND BILLING

Prices are shown in Australian Dollars (AUD) unless otherwise stated and may change without notice.

Prices do not include shipping costs, duties or taxes unless explicitly stated.

You agree to provide accurate billing and payment information and authorise us to charge the payment method provided.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only and not guaranteed.

We are not responsible for delays caused by carriers, customs, or circumstances beyond our control.

Risk and title pass to you once the order is handed to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content on the Services, including text, images, logos, designs and trademarks, is owned by or licensed to LOVELYS and is protected by Australian and international intellectual property laws.

You may not reproduce, distribute or exploit any content without prior written consent.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties.

We are not responsible for the operation, content or accuracy of third-party tools or services.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We are not responsible for the content, policies or practices of third-party sites.

Accessing third-party websites is at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

This store is powered by Shopify. However, all purchases are made directly with LOVELYS.

Shopify is not responsible for any aspect of sales between you and LOVELYS, and you release Shopify from any related claims.

SECTION 10 – PRIVACY

All personal information collected through the Services is governed by our Privacy Policy.

Because our Services are hosted by Shopify, your data may be processed by Shopify and its partners in accordance with their policies.

SECTION 11 – FEEDBACK

Any feedback you submit may be used by us without restriction or compensation.

You confirm that your feedback does not infringe third-party rights or violate any laws.

SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct any errors or inaccuracies and to cancel orders if information is incorrect.

SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful, abusive, misleading or harmful purposes.

We reserve the right to suspend or terminate access if these Terms are violated.

SECTION 14 – TERMINATION

We may terminate or suspend access to the Services at any time without notice.

Obligations and limitations that by nature should survive termination will remain in effect.

SECTION 15 – DISCLAIMER OF WARRANTIES

All Services and products are provided “as is” and “as available”, without warranties of any kind, except as required under Australian Consumer Law.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, LOVELYS shall not be liable for indirect, incidental or consequential damages arising from use of the Services or products.

Nothing in these Terms excludes rights under Australian Consumer Law that cannot be excluded.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless LOVELYS and its partners from any claims arising from your breach of these Terms or misuse of the Services.

SECTION 18 – SEVERABILITY

If any provision is found unenforceable, the remaining provisions remain valid.

SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and LOVELYS regarding use of the Services.

SECTION 20 – ASSIGNMENT

You may not transfer your rights under these Terms without our consent.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of Australia.
You submit to the non-exclusive jurisdiction of the courts of Australia.

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.

SECTION 24 – CONTACT INFORMATION

LOVELYS
Email: ask@lovelys.com.au

Business address: 169 Port Hacking Road, Miranda, NSW, 2228, Australia

ABN: 31 138 178 695